What sets us and our clients apart from the rest?
Your premises: always picture perfect
To offer you peace of mind and the reassurance that your premises are properly maintained in pristine condition, our managers use photo-reporting and KPI systems to continually monitor your property and record images, which are archived or emailed to you for your convenience and assurance.
Happy, motivated staff: a pleasure to have around
We ensure higher levels of service, loyalty, commitment and brighter smiles when our staff turn up at your workplace. That’s because our staff members remain motivated, thanks to an incentive system that rewards them with every KPI achieved.
Enjoy our rewards
As if enhancing your premises isn’t enough of a reward, we’ve created our FSG Rewards Program to thank our clients for their continued support. You’ll earn loyalty points on your contract, which you can then redeem against new projects and additional services. Your FSG Points could even contribute towards your socio-economic development investment and BBBEE status.
Training & Quality Assurance
We “get” the value of attracting, training, retaining and rewarding the best, most reliable talent for our workforce. We invest time and money in training our staff, not only in the most efficient ways of working, but also in human relationship skills.
Happy, skillful, well-led people make all the difference – in your workplace and ours.
To enhance the surroundings in which our clients thrive, while growing our reputation for customer service above and beyond the expected.
To be our clients first choice in premises enhancement services, trusted and liked for our client focus, hard work, team spirit, proven skills and well-oiled systems.
- We understand and care about our clients.
- We work hard to deliver sooner and better than expected.
- We excel as a team, inspired through motivation, incentives and the satisfying reward of a job well done.
- We grow our company, our brand and our staff every day by realising our vision and fulfilling our mission.
Empowering diversity and excellence in unity.
We are a multicultural group of exceptional people, all motivated and driven by the mutual goal of becoming leaders in our industry. As with all things, we don’t simply aim to comply, we aim to excel.
Our exceptional Level 2 BBBEE status, majority black ownership, 125% procurement recognition, value added supplier status and emphasis on promoting and uplifting black female leaders within our group and in their communities are all core values and a point of pride at FSG. Through our client benefit programs, we offer our clients, at no additional cost to them, the opportunity to share and benefit from our socioeconomic development projects and initiatives.
We are driven to support the Exempted Micro Enterprises (EME) and Qualifying Small Enterprises (QSE) of our country, and offer you the same reward and opportunity through potential EME and QSE procurement benefits within our group.