Competition T’s & C’s

These general conditions for competitions, promotions and special offers (hereinafter the “General Terms and Conditions of Competitions”) apply to competitions and other promotional activities organized by FSG Property Services and/or owned and affiliated group companies (hereinafter “FSG Group”). In addition, each competition and/or other promotion might also have specific rules, terms and conditions specific to them.

  • Participants must be at least 18 years of age and be South African citizens or have taken up permanent South African residency. Where competitions make allowance for participants of an age younger than 18, those participants up to 16 years old state that they have obtained approval from their parent(s) for participation in the competition.
  • Excluded from participation are staff and relatives of FSG Group and cohabiting partners or family of the aforementioned employees. As well as any participants/suppliers in respect of the particular competition (including advertising agencies, advertisers, sponsors or producers).
  • No deliveries or installations will be extended to areas outside of South Africa. Unless where indicated differently on specific promotion/competition, prizes that relate to ongoing maintenance agreements and/or installations and/or planting, landscaping and construction will only extend to areas where FSG Group and/or its contractors specifically operate. 
  • The participant is obliged to provide accurate, current and complete information when participating in the competition. FSG Group may request a winner, before presenting the award or prize, to provide proof of their identity and residence information previously provided by the participant.
  • The decision of FSG Group is final and no correspondence will be entered into regarding results and the awarding of the prize.
  • The prize is personal and is registered in the name of the winner. The prize is not transferable, exchangeable or payable in cash or other products or services. In case of refusal or non acceptance of the prize or conditions that are inherent to the competition, the prize will not be awarded. In that case, FSG Group is entitled to choose another winner.
  • The prize is awarded in its current state. FSG Group is not responsible for any visible or hidden defects in the prize nor for any damage during delivery (shipping) or installation of the prize. Should the prize be a design or installation, limits as indicated on the specific competition or promotion will apply and additional specific project/contract conditions will apply for work to be performed.
  • The handling of the delivery and/or installation of the prize is arranged by FSG Group the advertiser/sponsor or another appointed third party. In this last case, FSG Group is not responsible for the delivery and/or installation of the prize. In that case, the date of delivery and/or installation of the prize will be determined in consultation with the supplier of the prize in part or full.
  • FSG Group is not responsible for any defects caused by delivery, third party contractors or shipping companies (e.g. delays, strikes, damage or loss) with respect to the delivery and/or installation of the prize. When the winner isn’t able to receive the prize, the winner will pick up the prize later on from FSG Group or in case of installation arrange for mutually agreed date. FSG Group shall not be held liable if the prize is not collected or received by the winner or collected by an unauthorized person, even when the delivery or shipping company has not left any notification or notice in any form.
  • The winner is able to claim the prize up to three months after publication. After this period, entitlement to the prize automatically expires.
  • The participant consents to the processing of personal data in connection with participation in the competition. FSG Group may add the personal information to its database, which is confidential and will be treated in accordance with the Data Protection Act.
  • FSG Group is in no way responsible for any problems or defects arising from the use of the Website and/or downloading any components whatsoever in relation to the competition or special promotion.
  • FSG Group has the right to disqualify participants if it believes that the participants are not acting in conformity with the General and/or specific Terms and Conditions Competitions or if the participant is otherwise fraudulently accessing the competition or unfairly influencing the course of the competition.
  • FSG Group is entitled to, at its sole discretion and without notice, change or modify these terms and conditions specific to the competitions or special promotional offers for the duration of the contest and without giving a reason to discontinue, modify or adapt the competition or special promotional offer for reasons of its own without any obligation to compensate any damages on behalf of the participant. Any changes or adaptations within the competition, will be made public in an appropriate manner (e.g. via its website).
  • If one or more conditions of the General and/or specific terms and conditions competitions are void or invalid, this will not affect the validity of the remaining conditions of the General and/or specific Terms and Conditions Competitions.
  • When the General and/or specific Terms and Conditions Competitions differ from those determined in the Specific Terms and Conditions Competition, the specific Terms and Conditions Competition prevail.
  • The competitions and other promotional activities of FSG Group need to adhere to the Gaming Act and the terms and conditions of the Promotional Gambling Code.
  • Any questions, complaints or comments about the competitions or promotional offers can be made in writing and sent to our registered address or by means of our contract details as depicted on our website.
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